Jolera Inc

Company Overview

Founded in 2001, Jolera Inc. is an IT infrastructure company that provides a variety of business IT services including network design and implementation, enterprise application rollout and hardware and software sales.

Jolera's vision is to be the information technology partner of choice; helping to grow their clients' businesses by consistently delivering value, innovation, dedication and results.

In 2002, Jolera was awarded a server maintenance contract with United Way of Greater Toronto. This was the first major charitable organization they worked with. Now, 70 to 80 per cent of Jolera's customers are non-profits and charities.

Today, Jolera has 51 employees working mostly out of their Toronto office and in June of 2008, Jolera made the PROFIT100 as one of Canada's fastest growing companies.

Business Challenge

As an IT infrastructure company that houses an extensive amount of confidential and mission critical data; disaster recovery, redundancy, high security and quick turnaround time are must-have requirements for Jolera's clients.

If the network or applications are slow, employee productivity is affected—Jolera needs to be sure this is minimized as much as possible because their clients depend on them to effectively run the network and applications so they don't have to.

Solution & Business Benefits

With the goal of providing unparalleled technology support to their clients 24 hours a day, 7 days a week, 365 days a year, Jolera needed a reliable and secure data centre to meet their customers' need. Given the Company's reputation for reliable access, they approached Cogeco Data Services.

Cogeco Data Services created a solution based on high availability for Jolera and won them over by providing a winning combination of a high quality product at a competitive price and exemplary customer service.

While Jolera uses three data centres, the organization considers Cogeco Data's facility "Grade A" because of the superior redundancy and security. In fact, Jolera is so pleased they plan to move more customers to the Cogeco Data's facility in the future.

It wasn't just the data centre that impressed Jolera, but Cogeco Data's willingness to go above and beyond to meet their needs, "Cogeco, I know many of you worked miracles in the background and your hard work and commitment to excellence has not gone unnoticed", said Jolera's Chief Technology Officer, Joseph Khunaysir. The company was migrated to the new data centre very quickly and was continually impressed with Cogeco Data Services' helpfulness and patience in ironing out all of the details to ensure a smooth transition.