Christie Lites
Company Overview
Christie Lites is a stage lighting business that supplies equipment and services to six different market segments including theatre, concert, trade show, TV & film, industrial and special events.
Christie Lites' consistent growth over the past 24 years has resulted in the establishment of 10 separate locations across North America. The company has become an industry leader, operating a multi-office network of stage lighting shops. With standardization being one of its principle strategies, customers can expect the same technical support and product offering in each location.
Christie Lites places great importance on fostering the development of its full-time staff of 250, including field technicians, rental reps, operations managers and warehouse staff, through specialized programs and an advanced network that unites them.
Business Challenge
Christie Lites experienced disruptions to its business due to repeated server downtime and data circuit instability. The company determined that in order to improve reliability and to protect its critical business and customer data, its hardware and network systems needed to be located in a facility with adequate space, enhanced security features and more sophisticated back-up power support.
Solution & Business Benefits
After learning more about those needs, Cogeco Data Services worked with Christie Lites to develop a technologically advanced, cost-effective solution that met the company's needs efficiently and reliably and provided the scalability required for continued growth of the company.
Initially, Cogeco Data Services was only contracted to provide Internet service and Colocation for Christie Lites' servers at its Toronto office. But after seeing the outstanding pricing and exceptional performance from the increased bandwidth, the relationship has grown to include all Christie Lites locations across Canada and the United States.
As a company renowned for its human resources, Christie Lites continually strives to provide exceptional support to its customers across North America, and expects that same exceptional support from its partners. "While their pricing and network performance has been outstanding, it is Cogeco Data Services' commitment to customer service that truly sets them apart from other network providers", said Paul Dhingra, Chief Information Officer, Christie Lites.
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